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Name Com

Name Com

www.name.com
What is your customer experience with Name Com?

Name Com Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Name Com has a 1.5 star rating from 4 customer reviews with 75% unfavorable sentiment; consumers report high prices, poor reliability, and recommendations like "Don't bother" or "Find another host."

Key Takeaways for Future Customers

  • Read recent Name Com reviews before buying domains or services.
  • Expect difficulties reaching customer service for billing, refunds, and subscriptions.
  • Verify domain transfers and email forwarding needs in advance.

Negative Feedback / Risk Areas

  • Frequent Name Com customer complaints about unresponsive phone, chat, and email support.
  • Unauthorized charges, unwanted renewals, and refund disputes reported.
  • Technical problems with email forwarding, domain access, and transfers.

Positive Feedback

No clear positive feedback in reviews; consumers note limited product diversity and high price levels.

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Media from reviews

Name Com - Make sure my domain name is correct
Name Com - Make sure my domain name is correct - Image 2
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Show reviews that mention
email customer service customer service bill confirmation policy refund date account
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Anonymous
map-marker Ojai, California

Cancel domains and cancel billing of today without notice

The call never went anywhere! I waited for a ring, a recording and nothing happened!!! Wast of my time.

User's recommendation: Don’t bother

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Kayvon Ujb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Trying to add domain names

Completed purchase trying to add domain name variations on name.com would like to speak with someone in customer service

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Sharee Yga

Email not forwarding

AI Highlights
  • - Customer service is hard to reach and talking to an agent is impossible.
  • - Emails to support go unanswered.
  • - Email forwarding requires payment.

It is impossible to reach customer service. I have had nothing but technical problems with this company and no one responds to my emails requesting support either.

I cannot get my emails to forward unless I pay for their email service which I do not need or use.

This is an issue I should be able to address easily but name makes the process complicated beyond necessity. Talking to an agent is impossible.

User's recommendation: Find another host.

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Marvin W Tvb

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Make sure my domain name is correct

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Name Com - Make sure my domain name is correct
Name Com - Make sure my domain name is correct - Image 2
Contains 1 confidential file for company representatives

Could not login, confirm app domain name email, had problems, logging in, help me out with my email and domain domain

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Jerimah Hnm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund policy

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AI Highlights
  • - Domain renewal was weeks before the due date.
  • - Refund was not issued after I tried to cancel.
  • - I got an email but missed it, thinking I had time.

The company renewed the domain several weeks before the due date, and then would not refund my account when I tried to cancel. I received an email but didn't catch it in time as I thought I had more time.

Loss:
$58
Cons:
  • Early renewal
  • Wont refund

Preferred solution: Full refund

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Anonymous
map-marker Glenwood Springs, Colorado

Need to pay my bill

If you guys could make it Easter to pay my bill that would be nice I still dont have confirmation it was paid but I tryed

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Barb N Gvo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Daphne, Alabama

They charged my cc with no authorization!!$

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They don't answer their phone, and I can't complete a live chat or support ticket! I will be contacting the attorney general.

Loss:
$21
Cons:
  • Unauthorized charges

Preferred solution: Full refund

View full review
Jewelri D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Subscription Cancellation, no live person to speak to

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Want to cancel membership subscription immediately, but cannot connect with a live representative. I want to ensure that my request is validated and handled immediately.

Preferred solution: Nothing, want to immediately cancel membership

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Burel Fun

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need help setting up my domain email

I need to set up my business email, using the domain name I already own. Your chat box has no SEND so we cant communicate that way!!Wtf

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Delma F Tyl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I’m going to report you to the BBC because my...

AI Highlights
  • - Plans to report to the BBC.
  • - Funds were taken before the form was completed; reimbursement to the grandson's card requested; name Nathan Nava.

I’m going to report you to the BBC because my grandson Money took out of his account before he even finished filling out the form he has not finished it, and I would like a reimbursement on his card his name is Nathan Nava

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Anonymous

Renew my domain name

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Trying to renew my domain name which expired a few days ago, please assist me with:

jagautologistics.com

Should not be parked or inactive,shows active until 2022

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Tessie Sak

Bought a domain from name.com but didn't receive it

AI Highlights
  • - Bought Bank.com on Name.com for $747.50; payment done.
  • - Domain not delivered; Bank.com remains active and transfer may take up to 5 business days.

On Feb14th,2015,Bank.com was available on Name.com for $747.50. I purchased it with American Express and it was successfully paid.I received a confirmation email with Invoice ID:800****

I checked Bank.com and noticed it is an active website. In my account, it gave me a notice that it takes up to 5 business days to transfer the domain to me.

We signed a contract with another company,and we were supposed to provide them with the domain after getting it from Name.com

We never got the domain.The customer service department said it was not for sale!

Reason of review:
Not as described/ advertised
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